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 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 06:46:19
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Unicorn.Moldtech said:
Yea, it can't >.>

The date april 1st is when they know the issue began, the date of their post was 2 days later <.<


Yah :/

Their weekend "support" sucks, it always has, it's just now that something has happened on a weekend we really got to see it shine.

Maybe i'll jump on the support chat and see if they can manually reactivate my account, I don't mind waiting though as they should be able to fix the issue by today.
 Sylph.Anariodin
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By Sylph.Anariodin 2011-04-04 06:46:46
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well i sure hope they figure it out soon... v_v this is sooo not cool
 Sylph.Anariodin
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By Sylph.Anariodin 2011-04-04 06:48:31
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its 3pm here, so if it takes a few hours to fix, it iwll be late my time. /sigh
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 06:50:19
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Sylph.Anariodin said:
its 3pm here, so if it takes a few hours to fix, it iwll be late my time. /sigh


7:46AM here :/ early but I still hope they fix this quickish.

I'm sure whatever it is it's probably a simple code fix, or a code workaround.

Their system seeme like it's "Hiccuped" and it's confused now.
 Bahamut.Enkidou
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By Bahamut.Enkidou 2011-04-04 06:57:34
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Who's gonna check my plants while I'm gone!?
 Sylph.Anariodin
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By Sylph.Anariodin 2011-04-04 06:58:15
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its like "here is where you reactivate your account" then it goes "wait, what are you trying to do, wrong area"
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 07:00:41
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Sylph.Anariodin said:
its like "here is where you reactivate your account" then it goes "wait, what are you trying to do, wrong area"


I'm pretty confident in saying that's what the system is doing, which is causing all these errors, it's either a misdirect, or our accounts have some sort of "flag" on them that doesn't allow it past that point.
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 07:01:34
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Try logging in guys... I just got into the POL menu!
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 07:05:37
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Payment info updated~
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 07:13:22
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:D
 Bahamut.Enkidou
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By Bahamut.Enkidou 2011-04-04 07:21:11
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Nope. Still errortastic.
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 07:24:06
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Bahamut.Enkidou said:
Nope. Still errortastic.


:(


Well was worth a try, I dunno why mine just decided to work but i'm kinda happy.

I might still go on support chat and have a talk with them though lol, or call them.
 Bahamut.Rulerofdarkness
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By Bahamut.Rulerofdarkness 2011-04-04 07:25:26
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I just got in as well, was having the UCS-5024 error. Now all seems like nothing even happened, didn't even have to re-input my payment info or anything.
[+]
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 07:27:38
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Bahamut.Rulerofdarkness said:
I just got in as well, was having the UCS-5024 error. Now all seems like nothing even happened, didn't even have to re-input my payment info or anything.


yeah :/


Same happened to me (I only had to update payment info cause my old card was expired)

I hope they at least let us know why it happened and how they fixed it.

Maybe give us an apology.
 Bahamut.Enkidou
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By Bahamut.Enkidou 2011-04-04 07:31:23
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Hmm. That's two of you that got in. I'll keep giving it a shot.
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 07:35:18
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Bahamut.Enkidou said:
Hmm. That's two of you that got in. I'll keep giving it a shot.


It's either their system is autocorrecting, or SE is manually doing it to the affected accounts.
 Bahamut.Enkidou
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By Bahamut.Enkidou 2011-04-04 07:36:40
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Could be. May be just be a matter of waiting my turn in line.
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 07:42:10
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Bahamut.Enkidou said:
Could be. May be just be a matter of waiting my turn in line.


Yeah >.>
 Sylph.Anariodin
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By Sylph.Anariodin 2011-04-04 08:04:51
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haha and i just got home from work. lets try!
 Sylph.Anariodin
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By Sylph.Anariodin 2011-04-04 08:06:04
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^_^ i am in... no need to update info tho
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 08:06:27
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Sylph.Anariodin said:
^_^ i am in... no need to update info tho


sweet~ guess they are indeed fixing it :)
 Sylph.Anariodin
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By Sylph.Anariodin 2011-04-04 08:16:12
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haha yes! but how comes mine didnt need updating? *** SE always getting me
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 08:20:34
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Sylph.Anariodin said:
haha yes! but how comes mine didnt need updating? *** SE always getting me


It must have auto activated everything that was deactivated.


I had to update payment info only cause my old card was expired :/

I think that's partly why I got locked out in the first place was because I had forgot to change it (not thinking lol) and when it rolled around and tried to take the 10 bucks for the xpack that I got it went "UH NO" and locked me out... now why it completely locked me out... I dunno :/
 Sylph.Anariodin
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By Sylph.Anariodin 2011-04-04 08:25:30
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gonna make that LS now tho! lol
 Leviathan.Zanosuz
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By Leviathan.Zanosuz 2011-04-04 08:35:19
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Finally they got it fixed, logged in like there were no problems and didn't have to upgrade anything.
 Bahamut.Enkidou
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By Bahamut.Enkidou 2011-04-04 08:42:53
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Well I'm still locked out, but it's good to see others getting back in one by one. Will probably have access soon enough.
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-04 08:43:39
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Bahamut.Enkidou said:
Well I'm still locked out, but it's good to see others getting back in one by one. Will probably have access soon enough.


Yeah, at this point just gotta be patient, it seems they are going in chunks or something in reactivating.
 Bahamut.Zoltar
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By Bahamut.Zoltar 2011-04-04 08:57:00
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I'll check on my lunchbreak, damn I hope I'm fixed
 Bismarck.Moonlightespada
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By Bismarck.Moonlightespada 2011-04-04 10:04:11
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Just got in finally
 Bahamut.Zoltar
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By Bahamut.Zoltar 2011-04-04 10:53:47
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still locked out, 10 minutes till the support line is open, argh ***will be flooded I'm sure.
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