POL?

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POL?
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 Bismarck.Moonlightespada
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By Bismarck.Moonlightespada 2011-04-02 17:12:07
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Sylph.Liltrouble said:
SE needs to have an emergency maint, like, right the *** now and fix this ***. If there're what, 20-40 people on here that're having this problem, then you can multiply that by at least 10


More like by 9000.....
 Bismarck.Galkipoo
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By Bismarck.Galkipoo 2011-04-02 17:19:34
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There is many many people who won't or can't post here. I just really wish it didnt screw up like this but was expecting something to happen.
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 17:19:44
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Siren.Eremes said:
Or maybe because of the mid-March server maintenance when they were moving server locations, they screwed everyone whose payment information was grandfathered into the system, but not compliant with this stupid Verified Visa(r)/Mastercard(r) bs.


Nah, my card was using that mastercard thing, and it still got screwed.

I still find it extremely aggravating and annoying that they were able to take my money to pay for the back fee that I owed, yet they couldn't have simple asked "Do you want to use this card for your account since your old one didn'e work"

Nope, too simple of a fix.


Edit:

I needed to change my CC info anyway ... hence my comment in the ""
 Valefor.Slore
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By Valefor.Slore 2011-04-02 17:19:56
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On my main i cant even log on i get the acount off for unpaid fees, says reactivate click that try to log in get error and need to abort, somes account on same cc logs on just fine both accounts have 4 content id's, beats the ***outta me se just doesnt give a ***about na, wish we had a NA button like jp does
 Siren.Eremes
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By Siren.Eremes 2011-04-02 17:29:53
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I know this is a little dated, but:http://www.playonline.com/ff11us/polnews/news16694.shtml tells you to check: Here for Visa Card users and here for Mastercard users

I don't see either BoA or Chase in Mastercard's list of "participating financial institutions."

If your bank is not listed, you are technically not allowed to be playing FFXI, even if you were grandfathered into their system, and they have been charging your account. Now what if when they moved servers during the surprise March maintenance, or the 2 week server downtime, or both, they locked out players whose cards did not comply with 3-D-Secure? The problem would crop up at the next billing cycle, which is now.

That's my theory anyway and the only material difference between my account and my mule's, which is paid under an "approved" card and fully able to log in.

That or it's completely random.
 Gilgamesh.Ianpyst
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By Gilgamesh.Ianpyst 2011-04-02 17:32:09
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Siren.Eremes said:
I know this is a little dated, but:http://www.playonline.com/ff11us/polnews/news16694.shtml tells you to check: Here for Visa Card users and here for Mastercard users

I don't see either BoA or Chase in Mastercard's list of "participating financial institutions."

If your bank is not listed, you are technically not allowed to be playing FFXI, even if you were grandfathered into their system, and they have been charging your account. Now what if when they moved servers during the surprise March maintenance, or the 2 week server downtime, or both, they locked out players whose cards did not comply with 3-D-Secure? The problem would crop up at the next billing cycle, which is now.

That's my theory anyway and the only material difference between my account and my mule's, which is paid under an "approved" card and fully able to log in.

That or it's completely random.

/la sigh

That's not the issue either. People already said that some of them are using the 3d secure and some aren't.
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 17:32:32
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Siren.Eremes said:
I know this is a little dated, but:http://www.playonline.com/ff11us/polnews/news16694.shtml tells you to check: Here for Visa Card users and here for Mastercard users

I don't see either BoA or Chase in Mastercard's list of "participating financial institutions."

If your bank is not listed, you are technically not allowed to be playing FFXI, even if you were grandfathered into their system, and they have been charging your account. Now what if when they moved servers during the surprise March maintenance, or the 2 week server downtime, or both, they locked out players whose cards did not comply with 3-D-Secure? The problem would crop up at the next billing cycle, which is now.

That's my theory anyway and the only material difference between my account and my mule's, which is paid under an "approved" card and fully able to log in.

That or it's completely random.


card I use uses the mastercard thing and i've had it that way for awhile... so yeah it's just completly random.
 
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By 2011-04-02 17:35:28
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 Unicorn.Moldtech
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By Unicorn.Moldtech 2011-04-02 17:45:25
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Nice, "April is free" as my account is deactivated right now for a lack of funds on my payment information. There are funds on my card and now I'll be paying for April to activate my account. Way to still get your money SE.

Edit: Oh, and I'll be paying for April by just re-entering the same card information.

Edit 2: Nevermind, they can't even steal my money right either. Some lame *** error code after using my POL ID to login.
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 Bismarck.Galkipoo
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By Bismarck.Galkipoo 2011-04-02 17:47:22
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The code thing is totally not the problem... im on and playing Hubby get the error.

We use the same card, so clearly i wouldn't be able to play if that was the case.
 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 17:49:21
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Unicorn.Moldtech said:
Nice, "April is free" as my account is deactivated right now for a lack of funds on my payment information. There are funds on my card and now I'll be paying for April to activate my account. Way to still get your money SE.

Edit: Oh, and I'll be paying for April by just re-entering the same card information.


This is where a nice call to se and a nice threat of a law suit comes in handy.

They have to provide us with the month free, they've stated they will so they are held responsible to it.
 Odin.Drblade
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By Odin.Drblade 2011-04-02 17:49:53
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I've pretty much given up. Just gotta wait for SE to wake up in the morning and realized they pissed a lot of NA players off.
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 Bahamut.Zoltar
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By Bahamut.Zoltar 2011-04-02 17:51:32
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patiently waiting...guess I'll go grocery shopping
 Siren.Eremes
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By Siren.Eremes 2011-04-02 17:51:49
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Odin.Drblade said:
I've pretty much given up. Just gotta wait for SE to wake up in the morning and realized they pissed a lot of NA players off.

^This. 1000 times this.
 Phoenix.Amael
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By Phoenix.Amael 2011-04-02 17:53:30
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Would people please stop saying its the credit card, or your content ID or ***.
THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

And don't jump the gun claiming you can Sue. This kind of fixes takes time. If this problem takes like a week or so then you can start thinking of suing. And for those who say "User agreement says that they can deactivate you without any notice and blah blah blah" User Agreements are NOT over the law. Charging you for a service that you are not being provided is nothing less than Stealing.
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 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 17:55:29
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Phoenix.Amael said:
Would people please stop saying its the credit card, or your content ID or ***.
THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

THE PROBLEM AIN'T US!

And don't jump the gun claiming you can Sue. This kind of fixes takes time. If this problem takes like a week or so then you can start thinking of suing. And for those who say "User agreement says that they can deactivate you without any notice and blah blah blah" User Agreements are NOT over the law. Charging you for a service that you are not being provided is nothing less than Stealing.

The fact that some people have still got charged for april actually does give a viable reason to sue, know if SE acknowledges their *** up and refunds the people that did then it's open for a suit against them since they made multiple posts about getting april fee free.
 Asura.Ludoggy
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By Asura.Ludoggy 2011-04-02 17:56:09
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I got my lawyer on speed dial!
 Valefor.Cylla
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By Valefor.Cylla 2011-04-02 17:59:10
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Odin.Drblade said:
I've pretty much given up. Just gotta wait for SE to wake up in the morning and realized they pissed a lot of NA players off.

^ yep!
 Bismarck.Moonlightespada
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By Bismarck.Moonlightespada 2011-04-02 18:01:52
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This isn't looking good for them.. First the failure of ffxiv and now this. Probaly going to loose alot of Players over this. Going to have to pull something big out of Thier *** to appease the masses that was affected by this sh!t

(>;3;)>
 Unicorn.Moldtech
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By Unicorn.Moldtech 2011-04-02 18:05:34
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Will I get banned if I post this on the "Official" forums? D: Bit of copy and paste from this thread but slightly modified.

Nice, "April is free" as my account is deactivated right now for a lack of funds on my payment information. There are funds on my card, it's the same card I have reserved just to pay for FFXI and it's never comprimised, and now I'll be paying for April when I activate my account via the same method you use to double charge your customers. Way to still get your money SE. Well, I shouldn't really say that either because you fail hard at even making POL work correctly "durhur" to you I say! Ya know, I feel for your people but when ya do stupid crap like this it makes me really not give a ***about you.

Edit: By the way, how long has POL and their billing service been around for anyways for them to still have issues with it? I mean seriously, some 8 years and it's still a piece of ***program. In my world, someones *** would be fired.
 Siren.Eremes
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By Siren.Eremes 2011-04-02 18:06:09
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Phoenix.Amael said:
And for those who say "User agreement says that they can deactivate you without any notice and blah blah blah" User Agreements are NOT over the law. Charging you for a service that you are not being provided is nothing less than Stealing.

I think in the Common Law land where they speak Legalese, accepting a payment constitutes a waiver of certain contractual restrictions. So yeah, even if you've violated the payment terms (like forms of payment, time of payment, etc) in their user agreement, the simple fact that they still accepted your payment, but then cancel your service is grounds for a suit, though I'm pretty sure all you'd get is compensatory damages equal to the fees charged for services not rendered.

But what do I know. That's just my limited understanding of business law 101. :3
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By karolann 2011-04-02 18:07:10
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SO I just recently moved and i use bank of america and have done so for 7 years and me and my family have 7 accounts total and I changed my address but yet when i went to gas up the other day put in my new zip code it failed i used the old zip code and wala! only one of my 7 accounts cannot log in and it is stupid. i keep getting

UCS-5024
Invalid process.
Please exit the current application.

For
Membership section

reactivate content id
obtain content id
review content id
reactivate content id

Hate having to wait till damn monday, You would think NA Square Enix would at least have people working 1/2 a damn day on saturdays...
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By 2011-04-02 18:13:01
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 Leviathan.Catnipthief
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By Leviathan.Catnipthief 2011-04-02 18:13:35
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I have a credit card offer :x
 Bahamut.Echojin
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By Bahamut.Echojin 2011-04-02 18:21:46
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First SE makes me get a life for two whole weeks while they shut the servers down....

Now I get UCS 5024 and have to potentially wait until Monday to get it fixed?!

This is ***. I've got a Daurdabla to be making
 Bismarck.Moonlightespada
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By Bismarck.Moonlightespada 2011-04-02 18:22:05
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Bismarck.Josiahfk said:

Wierd I had a breast size increase bra add just now XD
 Sylph.Liltrouble
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By Sylph.Liltrouble 2011-04-02 18:42:31
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Well, I just had a dear friend log in and send everyone gathering for Dyna home. SE *** SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!
 Unicorn.Moldtech
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By Unicorn.Moldtech 2011-04-02 19:27:53
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Still at 8:30 PM, sigh.
 Valefor.Slore
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By Valefor.Slore 2011-04-02 19:43:36
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Congratulations April is free!!!!! *** you btw we aint letting you play!
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By 2011-04-02 19:44:10
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