Connection Issues..
Langues: JP EN DE FR
users online
Forum » Everything Else » Tech Support » Connection Issues..
Connection Issues..
First Page 2 3 ... 4 5 6 ... 20 21 22
 Ramuh.Vinvv
Offline
Serveur: Ramuh
Game: FFXI
user: vinvv
Posts: 15542
By Ramuh.Vinvv 2010-07-28 18:53:50
Link | Citer | R
  
Leviathan.Veratos said:
It's a CS Office somewhere abroad, most likely India or some similar country, and yeah i call if it is an issue with them, after finding this issue posted on 5 different forums i took the problem higher in the chain than a simple CS agent, after getting the usual BS about router settings or it being the game faults, I directed them to the forums and after a lengthy wait (thank gawd the call was free) they admitted it seems their equipment is the root of the issue, just have no choice to wait now until they ressolve it.
Yeah I would hate that, I enjoy my dreaded Time Warnerz
 Quetzalcoatl.Rippax
Offline
Serveur: Quetzalcoatl
Game: FFXI
user: Xappir
Posts: 24
By Quetzalcoatl.Rippax 2010-07-28 19:36:25
Link | Citer | R
  
the worst thing is when they tell you turn your router on and off... im always like i have a brain now tell me something useful you useless f**ks!
 Alexander.Meeeeeep
Offline
Serveur: Alexander
Game: FFXI
user: Meeeeeep
Posts: 383
By Alexander.Meeeeeep 2010-07-28 23:33:03
Link | Citer | R
  
Just figured I'd bump this now to let everyone know it's fixed.
 Gilgamesh.Seraphima
Offline
Serveur: Gilgamesh
Game: FFXI
Posts: 65
By Gilgamesh.Seraphima 2010-07-29 00:43:42
Link | Citer | R
  
Finally back in-game now, hopefully this will last a long time!!! Seems all is back up an running again =D
 Asura.Rinkydink
Offline
Serveur: Asura
Game: FFXI
user: rinkydink
Posts: 1848
By Asura.Rinkydink 2010-07-29 01:57:08
Link | Citer | R
  
Well i logged in this morning..

got geared up worked on trials some more..

then suddenly POP.. R0'd, then same problem as last night..

stays on R0 and cant get back in properly.


they've made it work for all of a few hours!! way to go TalkTalk!!

[edit] as I type this my "R" goes from 1k to 200 to 0 and drops more times than a hooker's knickers.

meh should be resolved by time i get home from work.. else.. ima kick ***
 Alexander.Meeeeeep
Offline
Serveur: Alexander
Game: FFXI
user: Meeeeeep
Posts: 383
By Alexander.Meeeeeep 2010-07-29 02:11:02
Link | Citer | R
  
So I've just started R0ing a bunch exactly like how it started off yesterday... Same time too... I hope they *** fixed this...
 Alexander.Meeeeeep
Offline
Serveur: Alexander
Game: FFXI
user: Meeeeeep
Posts: 383
By Alexander.Meeeeeep 2010-07-29 02:16:38
Link | Citer | R
  
Just got kicked... I'm glad they fixed this... For about 3 or 4 hours.
 Caitsith.Pythean
Offline
Serveur: Caitsith
Game: FFXI
user: Pythean
Posts: 41
By Caitsith.Pythean 2010-07-29 02:19:03
Link | Citer | R
  
Working fine for me at the moment, but haven't tried zoning yet, let me see. :D
 Caitsith.Pythean
Offline
Serveur: Caitsith
Game: FFXI
user: Pythean
Posts: 41
By Caitsith.Pythean 2010-07-29 02:21:28
Link | Citer | R
  
....err that was a mistake R0 lol.
 Alexander.Meeeeeep
Offline
Serveur: Alexander
Game: FFXI
user: Meeeeeep
Posts: 383
By Alexander.Meeeeeep 2010-07-29 02:21:39
Link | Citer | R
  
R0ing the moment I log in again, good ***TalkTalk...
 Gilgamesh.Seraphima
Offline
Serveur: Gilgamesh
Game: FFXI
Posts: 65
By Gilgamesh.Seraphima 2010-07-29 02:24:23
Link | Citer | R
  
Yeah its gone back to *** up real bad, was working on some more trials and started lagging like crazy. Then the inevitable happened R0'd to the lobby and as soon as I log back into the game it R0's straight away.

What the *** are they doing at TalkTalk, fix it for 2-3 hours and then the thing fails again... its an absolute joke!!!
 Alexander.Meeeeeep
Offline
Serveur: Alexander
Game: FFXI
user: Meeeeeep
Posts: 383
By Alexander.Meeeeeep 2010-07-29 02:27:15
Link | Citer | R
  
You think that's bad? D: Both times it happened I've been in an exp pt on COR and have dc'd, I feel sorry for the people I just dc'd on...
 Gilgamesh.Seraphima
Offline
Serveur: Gilgamesh
Game: FFXI
Posts: 65
By Gilgamesh.Seraphima 2010-07-29 02:30:17
Link | Citer | R
  
Alexander.Meeeeeep said:
You think that's bad? D: Both times it happened I've been in an exp pt on COR and have dc'd, I feel sorry for the people I just dc'd on...

I bet your pissed as much as I am. I ended up missing a few events last night as well due to this ***. Just cant believe it works for a bit then it all goes ***-up again.
 Ifrit.Livi
Offline
Serveur: Ifrit
Game: FFXI
user: Livi
Posts: 11
By Ifrit.Livi 2010-07-29 02:42:27
Link | Citer | R
  
Tried logging on again this morning but I kept R0 then R200 then going back R0. Managed to see my character information this time and HP and MP came up but thats about all. >_>
 crazyj
Offline
Posts: 4
By crazyj 2010-07-29 02:57:16
Link | Citer | R
  
i'm having the same issue but i'm not with talktalk.
been happenin since yesterday i can't log to any of my chara's coz as soon as i do i R0. =(
 Asura.Rinkydink
Offline
Serveur: Asura
Game: FFXI
user: rinkydink
Posts: 1848
By Asura.Rinkydink 2010-07-29 03:07:32
Link | Citer | R
  
crazyj said:
i'm having the same issue but i'm not with talktalk. been happenin since yesterday i can't log to any of my chara's coz as soon as i do i R0. =(


who you with pal.. i have a feeling its one of the following:

aol, tiscali, onenet. or some other variation of "talktalk part of the carphone warehouse group"

can anyone keep me upated on this please.. ill keep checking this thread but im at work so cant call talktalk myself or check if it works and crap



as for my character... im dead.. to a lesser colibri!! it hit me but it wouldnt let me hit back ; ; talk about embarrassing moment drg80/whm40 DEAD.. to.. a.. bird
 Asura.Poupee
Offline
Serveur: Asura
Game: FFXI
user: Lian
Posts: 5330
By Asura.Poupee 2010-07-29 03:08:49
Link | Citer | R
  
I think theres problems all over @_@ everyone saying the same thing but live in different countrys or have different services etc.
 Gilgamesh.Seraphima
Offline
Serveur: Gilgamesh
Game: FFXI
Posts: 65
By Gilgamesh.Seraphima 2010-07-29 03:18:19
Link | Citer | R
  
I'm giving up hope of this being fixed for today, if yesterday was anything to go by. Gonna end up missing more events thanks to this stupid ISP!
 crazyj
Offline
Posts: 4
By crazyj 2010-07-29 03:18:46
Link | Citer | R
  
that may be it with a company called utility warehouse.
dunno if they r part of that group
 Asura.Rinkydink
Offline
Serveur: Asura
Game: FFXI
user: rinkydink
Posts: 1848
By Asura.Rinkydink 2010-07-29 03:21:56
Link | Citer | R
  
nah utility warehouse are a different more seedy company. (sorry).

they better sort this ***out.. especially as they've admitted its a fault their side.

lets hope the engineers work on this quicker than they do when the internet jsut drops and "it must be the router".. end call internet works.. hmm i smell a fish
 Alexander.Meeeeeep
Offline
Serveur: Alexander
Game: FFXI
user: Meeeeeep
Posts: 383
By Alexander.Meeeeeep 2010-07-29 03:30:32
Link | Citer | R
  
Has anoyone tried phoning again? I don't know their number and I'm not the one who sorts out internet in our house.
 Asura.Rinkydink
Offline
Serveur: Asura
Game: FFXI
user: rinkydink
Posts: 1848
By Asura.Rinkydink 2010-07-29 03:33:05
Link | Citer | R
  
Technical Support(Broadband) 0870 087 8777
FREE from your TalkTalk landline Mon - Sun: 8am - 10pm


cant do it myself.. at work.. no facility to check game
 Alexander.Meeeeeep
Offline
Serveur: Alexander
Game: FFXI
user: Meeeeeep
Posts: 383
By Alexander.Meeeeeep 2010-07-29 03:43:40
Link | Citer | R
  
Asura.Rinkydink said:
Technical Support(Broadband) 0870 087 8777
FREE from your TalkTalk landline Mon - Sun: 8am - 10pm


cant do it myself.. at work.. no facility to check game

Is it a UK based call centre or? Because I know the people in india won't know ***.
 Gilgamesh.Seraphima
Offline
Serveur: Gilgamesh
Game: FFXI
Posts: 65
By Gilgamesh.Seraphima 2010-07-29 03:48:45
Link | Citer | R
  
Alexander.Meeeeeep said:
Is it a UK based call centre or? Because I know the people in india won't know ***.

I'm pretty certain its outsourced to a call centre somewhere in India.
 Asura.Rinkydink
Offline
Serveur: Asura
Game: FFXI
user: rinkydink
Posts: 1848
By Asura.Rinkydink 2010-07-29 03:54:02
Link | Citer | R
  
They have 4 call centres 2 in India one in Newcastle the other in Ireland

Newcastle is first overflow Ireland is the 2nd..

best advice is to speak to a UK colleague because you dont think "he" understands your problem possuibly due to mistranslation ;) ive done that a few times
 Leviathan.Veratos
Offline
Serveur: Leviathan
Game: FFXI
user: Veratos
Posts: 190
By Leviathan.Veratos 2010-07-29 03:56:43
Link | Citer | R
  
Well i've been up all night, had my char on for 4-5 hours then as i called them because the speed suddenly dropped (LOLlag) i instantlly R0'd... and now they again say it's not their end... still on phone now CS agent checking with engineers after i again informed them that this is only happening to talktalk customers... so will post when i get more info.

Edit: "I Have escalated this issue with the networking team and we will call you back in the next 48-72 hours to rossolve this issue after we find out the cause"...
in short.. dont expect to be playing as normal anytime soon.. and to think i had less problem with Tiscali before talktalk bought them over! -.-
 Gilgamesh.Seraphima
Offline
Serveur: Gilgamesh
Game: FFXI
Posts: 65
By Gilgamesh.Seraphima 2010-07-29 03:57:30
Link | Citer | R
  
Funnily enough I live in Newcastle, so might just take a walk over to the call centre and possibly start a riot! =D
Top Show Op
First Page 2 3 ... 4 5 6 ... 20 21 22
Log in to post.