Recently there were (I hope that they will stay) two completely new players joining my linkshell. Not returners from 20 years ago, but people who have never played XI before. It made me realize how confusing this game is even if they use the BG new players' guide.
Which RoE they should pick, how to get to X or Y place, what is the difference between Magic Accuracy Skill and Magic Accuracy in the gear description, and what are those green/white/blue circles in gear?
This game does not explain the basics of combat, magic, or crafting. After this, I stopped being surprised why so many people leave the game before level 50.
And I'm not even counting the nightmare called registering your account and setting the POL.